Despite the perception of faxing being outdated, it continues to be a critical communication tool for many organizations, especially in highly regulated industries. According to a 2024 report by Statista, approximately 17% of businesses globally continue to utilize fax machines. Research from iFax also shows that many organizations are not only retaining fax but are increasingly embracing online fax services that integrate seamlessly with existing systems. 

As secure communications continue to evolve, organizations must ensure their enterprise fax solutions can keep up. In this blog, we will elaborate on five signs that it is time to upgrade your fax infrastructure. 

1. Outdated Technology or Features 

If your business still relies on legacy hardware or traditional enterprise fax machines, you’re likely missing out on modern capabilities such as cloud access, mobile functionality, and real-time monitoring. An outdated system limits flexibility and puts your organization at a disadvantage in today’s fast-moving digital environment. 

2. Security and Compliance Risks 

Older fax infrastructures often lack essential security features like encryption, access control, and audit trails. This can expose sensitive information to breaches and can result in non-compliance with regulations like HIPAA or GDPR. It is imperative that businesses have a secure document sharing platform. 

3. Poor Reliability and Workflow Inefficiencies 

Frequent fax failures, downtime, and delays can disrupt operations and frustrate employees. If your system is slowing down productivity, it’s likely time for a more reliable and scalable fax service that supports efficient and secure internal and external communications. 

4. Lack of Integration with Core Systems 

Modern businesses rely on integrated workflows. Disconnected systems force employees to spend time manually printing, scanning, or uploading documents, decreasing productivity and efficiency. Enterprise fax services today offer seamless integration with tools like Microsoft Exchange, Office 365, SAP, and custom business applications to support efficient and secure document exchange. 

5. High Maintenance Costs and Limited Support 

If you’re spending more on maintaining outdated equipment or on-premise fax machines than you would on a scalable digital solution, it may be time to reevaluate. Maintenance costs, hardware upgrades, and limited vendor support can drain your IT resources. 

Modernize Your Faxing with Faxination by Fenestrae

When it comes to upgrading your fax infrastructure, choosing the right partner is just as important as choosing the right technology. Faxination by Fenestrae offers a powerful and comprehensive solution designed for the evolving needs of enterprise fax systems. 

Whether you prefer on-premise deployment or a cloud-based approach, Faxination accommodates your business needs: 

• Cloud Fax by Faxination: Offers a comprehensive cloud faxing solution that is secure, reliable, and easy to implement. Reduce overhead with a platform that offers unlimited scalability and seamless integration with your communications infrastructure.

• Faxination On-Premise: For organizations requiring more control, our on-premise product allows for full oversight of applications and infrastructure, while safeguarding data from external threats. 

• System Integrations: Faxination supports Microsoft Exchange, Office 365, SAP, SharePoint, MFP scanners, and custom enterprise business applications. This streamlines document workflows and supports secure and efficient communications. 

Don’t Let Outdated Faxing Disrupt Your Business 

Faxing continues to be a critical function for many businesses, but outdated systems can introduce risk, inefficiency, and unnecessary costs. If any of the signs mentioned above resonate with your current situation, it may be time to consider a modern solution. Faxination by Fenestrae offers a future-ready approach to secure communications and enterprise fax management. 

Ready to upgrade? 

Contact Fenestrae today to learn how Faxination can transform your fax infrastructure into a secure, scalable, and fully integrated solution.